An Introduction to Enterprise Social Software

Until now most of the blog posts on Social Samosa have been about organizations engaging with the external social web, with customers and prospects. However, it is my belief that once organizations discover the real potential of social, then they’ll realise it is not scalable with just a small team answering queries. Then they’ll find that what they should have done first is make organizations social internally, freeing up their [...]

 

So, you want a social media job in India?

So, you’ve recently graduated from college or you’ve been working in a company for a while. You love hanging out on social media platforms like Facebook, and have even got a Twitter account, and maybe a Google+ account too (you really are a geek, aren’t you?) And then you read this news item in the newspaper. How companies are hiring people to Facebook and Tweet for them. “Damn, that is [...]

 

Social Media skills would be a part of every job in the future

Currently social media jobs are quite a rarity – at least in India. Such profiles are primarily in the marketing agencies, from PR to advertising and digital marketing firms to specialty social media firms. However there are indications that social media outsourcing is poised to become big with a lot of third party customer engagement work from the western world being outsourced to India. But not just third party service providers – [...]