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As people navigate their life outside lockdown, BookMyShow is facilitating the shift with information, entertainment, and comfort on social media, we take a closer look.
Due to the restrictions imposed by the government to curtail the impact of COVID-19, people have now been at home for months on end. Be it for work or leisure, they are hooked to the screens. The ache to step out, albeit safely, is real and so is the urge to take part in activities that involve meeting people. We take a look at how BookMyShow is trying to inspire confidence among potential consumers on social media, as they step out of lockdown.
There’s nothing CORN-Y about getting your snacks the contactless way!
— BookMyShow (@bookmyshow) October 31, 2020
Your safety is our priority: https://t.co/KFq63NtRsb#UnlockingLife #MySafetyFirst #BookMyShow pic.twitter.com/FcJSbhqrDR
My Safety First
‘My Safety First’ is a safety shield tag that is designed to help create awareness and prepare consumers for the various safety and hygiene measures available across different entertainment experiences listed on BookMyShow. It enables users to see the various safety and sanitisation measures employed by the platform's partners at the premises.
#UnlockingLife by bringing back the magic of movies on the big screen! Rest assured, we've worked with our cinema partners to install safety protocols as per the guidelines. Look for the #MySafetyFirst tag while booking tickets to know more.
— BookMyShow (@bookmyshow) October 29, 2020
Learn more: https://t.co/0WyyaBJSw0 pic.twitter.com/QogcOjXC4I
We’ll go first, Babu bhaiya all the way!
— BookMyShow (@bookmyshow) November 5, 2020
Who would you choose?#UnlockingLife #MySafetyFirst #BookMyShow pic.twitter.com/Q5uAhAsTim
These include social distancing-based seating, thermal screening, contactless security check, availability of hand sanitizers, daily temperature check for staff members, availability of packaged food & beverages, limited occupancy in restrooms, compulsory masks, and sanitization before every show, amongst others.
We believe in togetherness but sometimes isolation isn’t all that bad!
— BookMyShow (@bookmyshow) November 2, 2020
Safety? We got it all covered: https://t.co/KFq63NtRsb#UnlockingLife #MySafetyFirst #BookMyShow pic.twitter.com/qyBQAmCyst
"Our marketing and consumer communication efforts across channels are tailored towards this core development so users are reassured to step out after making an informed decision," Marzdi Kalianiwala, Head - Marketing & Business Intelligence, BookMyShow tells us.
Unlocking Life
Unlocking Life is a consumer campaign by BookMyShow that celebrates India's love for outdoor entertainment as the team reimagines the vast array of entertainment experiences and how they would be rolled out in the times to come. The campaign's target audience includes entertainment-lovers across age groups, geographies, and social setups.
Unlock your plans, cause we’re #UnlockingLife. Book your next show today!
— BookMyShow (@bookmyshow) October 23, 2020
We care about your safety too, here’s how: https://t.co/KFq63NtRsb#MySafetyFirst #BookMyShow pic.twitter.com/v1zGNFAGa1
Also Read: cure.fit takes interactive approach on YouTube to promote guilt-free festive eating habits
#ProTip: Bring back the concept of ‘one arm distance’ when you book the tickets to your fave movies!#UnlockingLife #MySafetyFirst #BookMyShow
— BookMyShow (@bookmyshow) November 6, 2020
Sharing insight into the campaign, Kalianiwala tells us, "For over 20 years, we have built compelling loyalty amongst consumers who come to us for all things entertainment and through this campaign, our aim was to restore consumer confidence as they get ready to make memories again."
Social Media Strategy
Broadly, BookMyShow's social media strategy through the unlock can be divided into three parts: Humour, trending conversations, and the nudge to book experiences. The umbrella theme of safety is common across posts, which are inherently bright with the prominent use of red and white hues.
As cities undergo unlock, BookMyShow is focussing on nostalgia as a key ingredient in their content. They are calling out to movie enthusiasts, asking them to remember the good times and gear up (with masks and sanitizers) for more such experiences.
This festive season, we’re celebrating the end of your theatre ka vanvas. Diwali ki shubhkamanayein to everyone!#UnlockingLife #BookMyShow pic.twitter.com/ZLH0kaAHaz
— BookMyShow (@bookmyshow) November 13, 2020
Tag a friend who reminds you of this and unlock the ticket to entertainment today!#UnlockingLife #MySafetyFirst #BookMyShow pic.twitter.com/OhWmP8aq2X
— BookMyShow (@bookmyshow) October 28, 2020
Trending conversations are a big part of BookMyShow's social media content. They often participate, especially when the trend is about entertainment or a specific movie. Though this has always been a part of their strategy, it is now more important than ever before as it is a key element that helps them create contextually relevant content and strengthen brand recall.
What seems like ENTERTAINMENT but isn't ENTERTAINMENT?
— BookMyShow (@bookmyshow) November 17, 2020
ACP Jai Dixit could not really nab Mr. A but the moments they came together on screen were explosive and how!#HrithikRoshan #AbhishekBachchan #14YearsOfDhoom2 pic.twitter.com/c6JZZqyhz2
— BookMyShow (@bookmyshow) November 24, 2020
Nudging people to register for events being conducted by partner brands is another important aspect. BookMyShow routinely supports such campaigns as premises open up for events after lockdown. A part of the commercials, such content helps them generate and convert leads for partner brands and inform people about the events they should check out in their city.
What are you waiting for?✨
— BookMyShow (@bookmyshow) November 11, 2020
Register now!
Link: https://t.co/JQVMQ8dygW#Dance #NCPA #NCPAWinterFiesta #BookMyShow https://t.co/bJaOP9ItaU
Looking for a new and fun way to explore your little one's creative side? #PrithviOnline brings to you a fun workshop where your kids can discover the use of their voice & sound to perform a Radio Play.@bookmyshow #PrithviTheatre pic.twitter.com/X2b4eCGd0b
— Prithvi Theatre (@PrithviTheatre) November 5, 2020
Speaking about their strategy, Kalianiwala explains, "On social media, we have been engaging with our consumers through contextual posts and contests, providing an exhaustive collection of information, which in turn has been enabling them to make a well-informed decision even before they step out of their homes."
"As new content kicks in, we will expand our social media outreach, making it an all-encompassing programme with offers, contests and influencer marketing," he adds, talking about the road ahead for BookMyShow.