Social Media for Digital Startups

Planning to start a small digital company soon? Awesome!

With the power of social media, it’s probably the perfect time to do so.

What? You haven’t thought about marketing your brand across social networks?
Okay, first things first. Have you recognized the USPs of your products and/or services? Good.
Now, think about why people should care about your brand and follow you on social media. Once you’ve got that right, you’re good to take the first step.

The core principle lies in encouraging interaction and linking your target audience together. So talk about relevant topics and initiate conversations with your target audience online smartly.
Here are a few don’ts you should keep in mind before you start Social Media for Digital Startups:

1. Don’t start everywhere, start where it matters the most.
Don’t create accounts on every social media network that exists just for the sake of it. Most startup companies start interacting with    people on Facebook and Twitter first, and then move on to other networks slowly.

2. Don’t start talking to people haphazardly, plan your approach.
If you haven’t thought about how you will start conversations, stop and think right now. The text book way to start conversations on social media is by asking thought-provoking questions. So tap your way into your audience’s heart by sharing interesting content and asking relevant questions.

3. Don’t follow someone on Twitter and unfollow them after they follow you.
The most common mistake brands make on Twitter is following anyone and everyone initially and then unfollowing them later. DO NOT DO THAT. Follow only those people whose content you value and are worth sharing by you. It’s all about building genuine relationships, not acquiring meaningless numbers.

4. Don’t ignore people.
If you’re on social media, NEVER make the mistake of ignoring people when they try to get in touch with you. Yes, even if they don’t make any sense, do NOT ignore them. Remember, your primary reason to exist on social media is to interact with people.
Don’t ignore what your competitors are doing/saying.

5. Don’t ignore what your competitors are doing/saying
Are you keeping an eye on all your competitors and what they are doing on social media? If not, go look and see what they are talking about on Facebook, Twitter and other portals. After you’ve done that, evaluate your performance by learning from their success stories, if any.

Don’t forget to register your company on LinkedIn to boost your search engine visibility, promote your blog, advertise new openings for job seekers and most importantly connect with people from the same industry, especially your clients.

Following are a few digital startups doing a good job on social media:

1. Zomato.com – @zomato | Zomato on Facebook
2. Flipkart.com – @flipkart | Flipkart on Facebook
3. Redbus.in – @redBus_in | Redbus on Facebook

Hopefully, you will change your mind after reading the entire series of articles on how digital startups should use social media. So, stay tuned for detailed guidance on how to use each social network efficiently.

Good luck with exploring social media as a marketing platform for your new business.

Happy networking! :)

Image courtesy wakingtiger

 

Adarsh Munjal
It's very difficult to fit Adarsh into a category, mainly because, as his self-proclaimed title states, he is The Big Bhookad. A Bachelor of Mass Media Graduate (BMM) from Jai Hind College in Mumbai, he currently works as a manager (Creative) at one of the biggest digital agencies in India and his responsibilities there include conceptualizing promotional content and campaigns for several leading brands of the country. He is always online, especially at ungodly hours, so don't hesitate to give him some for thought... or just food would be great too!
  • Soumya

    This is a very useful article for start ups. Hope to read some more articles on the same topic.

    • http://twitter.com/TheBigBhookad Adarsh Munjal

      More coming up very, very soon! :)

  • http://www.facebook.com/adarshm Adarsh Munjal

    You’ll be glad to know this. More articles on the same topic are coming soon! :)

  • http://twitter.com/Dimaagi_keeda Voices in the head

    Hey Adarsh, You touch the aspect of consumer connect so well! Most brands, most companies forget the purpose of SMM is not Branding per say but increasing Brand Penetration and also a deep consumer connect.

    Excellent Article my friend :) Very relevant points 3,4,5. However for point 5, I still believe competing brands can co-exist on Social Media more than anyone else. Social Media has a fierce tribe for each brand and brands can be a lot more composed and secured about their fan following on this platform. Just my2c.

    • http://twitter.com/TheBigBhookad Adarsh Munjal

      Firstly, thank you for those kind words.

      I completely agree with competing brands co-existing on Social Media. You have probably misunderstood what I was trying to convey here. It’s important for any NEW “startup” brand to know what their existing competitors are doing, who have been in the industry longer than they have, in order to match or exceed their initiatives accordingly.

      :)

  • http://www.facebook.com/usmanimubashir Mubashir Usmani

    The article is pretty insightful…I like the flow of it…Also as rightly said, no matter what you should never ignore your audience..

    Also I see a lot of startups on social media spaces who are quite steady in their approach..alas social media is changing :)

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