Social Media Tool Feature: Helpway.com

About the tool!

Helpaway.com is a Twitter based online Social Media Management Software to help businesses find new customers, assist existing clients, view detailed analytics & grow their Twitter presence.

Social Media and digital agencies can use helpaway.com to can track their campaign performance and view detailed analysis of keywords and mentions of their brands in Twitter. Helpaway connects brand advertisers, agencies, and networks to real time Twitter audience insights.

It also has an interactive Free Twitter tools section that enables Twitter users to manage their followers, unfollowers, view twitter popularity and do a detailed analysis of twitter account or any hashtag or keyword in Twitter.

Who founded the product/company?

Twitter is changing the way people live, communicate and how they interact in real-time. Helpaway.com was developed to help in improving twitter experience and provide a dashboard from where users can manage their multiple twitter accounts and analyze and storify data.

What platforms does it cover?

Twitter is a popular social network used by millions of people. There is a social, cultural and economic impact of Twitter on individuals, brands and companies. Helpaway provides real time information and monitoring of account activities in Twitter.

As more and more marketers seek to connect social media to advertisements in TV and print, helpaway provides real-time insight into how the general public is responding to their promotions in Twitter.

Features of the tool?

Helpaway provides detailed analytics and insights to Brands, Agencies, and Companies about their presence in Twitter.

Features and Benefits:

• Manage Multiple Accounts
• Manage Multiple Twitter Companywide Accounts and view their Stats in a single Dashboard
• CRM & Lead Management- Companies can respond to Customers queries on Real time basis & engage with Prospects
• Analyze Contests and Events - Setup, manage and view detailed stats of Twitter based Contests, Live events and HashTags

What analytics support does the tool provide?

Helpaway.com provides detailed Analysis of Keywords and Mentions in Twitter. Take a look at the sample keyword analysis forthe keyword “Diabetes” Here

Does it give an option to download reports?

Yes, members can download most reports in PDF format.

What kind of sentiment analysis does it do and how accurate is it? Whats the algorithm for sentiment analysis

We provide detailed Twitter based analytics for any keyword, brand, company name or #hashtag. Here is a sample data collection of top influencers, related hashtags, location based analysis:

The data is displayed from publicly available social media discussions in Twitter. The Hashtag analytics are extracted using Twitter's streaming API for a 1% sample of all tweets.

What are the brands/agencies that are using this tool?

Over 50,000 Twitter users have used the free tools section in Helpaway to check their Twitter influence, unfollowers data and other twitter based analytics. Keyword Analysis has just been launched and not yet promoted.

Pricing & Packages

The company is offering a 30 day free trial offer on the occasion of launch of company and the site and allows interested clients in understanding the details for one month without paying anything.

We are also offering a number of free twitter tools on site including check unfollowers, check twitter influence, compare users, twitter account alerts, top twitter users, twitter trend graph, twitter trend analysis, trend by location, real time tweets and trends in map to name a few.

RoadMap

What are future plans for the product?

We plan to further enchase the Free Twitter tools section by offering the below features:

1. Twitter Contest- Enable Twitter users to post interactive contests

2. Tweet Scheduler - Enable Twitter users to schedule Tweets across the day.