Customer Support on Social Media is a growing trend that most industries have now picked up as a part of their marketing strategies. While some of these industries are very good, when it comes to Customer Service and swift response time, some of them are doing it wrong.
Bypassing the offline customer service, users are quickly turning to social media for these needs. Whether or not brands are adapting to social media is another story altogether.
Why Should you Download this Report?
This free report in association with Aspect Social presents a thorough analysis of what leading brands under different industries like E-Commerce, Telecom, BFSI, and White Good Brands are doing with respect to Customer Service on Social media platforms. Download this ebook to learn:
- Why brands should use social media for customer support.
- How to be effective at customer support on social media.
- How Ecommerce brands (10 brands) are using customer support.
- How Telecom brands (10 brands) are using customer support.
- How White Good Brands (10 brands) are using customer support.
- How BFSI brands (10 brands) are using customer support.
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