History was repeated, as Mumbai experienced torrential rains similar to the dreaded 2005 flood on August 29. The streets were flooded and people were left stranded on the roads and in their offices as all modes of commute had grinded to a halt with Mumbai Rains. The lifeline of Mumbai- the local trains services were disrupted since noon, so where the other modes and people desperately tried to find ways to reach a safe zone.
Like always, Mumbaikars showed their true spirit, by offering each other help and support in times like these. A lot of brands, across categories like Ola, Oyo, redBus, Treebo Hotels, Jet Airways, The Bombay Canteen and few offices even extended their help to people stranded in the Mumbai Rains. From offering free hotel stay to waiving off cancellation and rescheduling charges, brands showed their human side in this moment of panic.
Cab service provider Ola offered free shuttle service to help people stuck in the flood. Today as well, Ola has suspended their peak pricing and Ola Share rides are free to help people reach home safely.
redBus asked those stranded to call their number so that they could arrange a free stay in the nearest hotel.
Treebo also asked those stranded in the rains to head to the nearest Treebo Hotel and stay for free.
Oyo Rooms provided free shelter at select hotels and guided people to the nearest shelter.
Yatra waived their cancellation and rescheduling charges for both hotels and flights to and from Mumbai on account of heavy rains.
Jet Airways waived off penalties for date/flight change, refund, and no-show on confirmed tickets. The airline constantly communicated on Twitter with the passengers any information related to cancellation or rescheduling of flights on account of the heavy rains.
The Bombay Canteen:
For those stuck in Lower Parel, Bombay Canteen offered tea, working WiFi and of-course warm hospitality.
The agency offered people stranded in Lower Parel to come to their office and enticed them with electricity, wi-fi, PS4 and Maggi
People appreciated the efforts taken by these brands and thanked them for helping them in this moment of crisis.
Write to us in the comments section below or email us at firstname.lastname@example.org if you came across any brand who offered people help during the Mumbai rains.