Sujit Ganguli, Senior General Manager and Head, Brand and Corporate Communications, ICICI Bank, talks about how they started social media through a tracking mechanism which helped them solve customer grievances effectively and receive consequent feedback from customers.

To sponsor the series or to become a video partner drop us a mail through our contact form. You can also let us know if you want your brand to get interviewed.

 

You may also like:

Comments

BSMB online voting