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On Zomato's 12th birthday, we take a look at the 12 best social media moments of Zomato making us laugh, think and order food.
It's been a dozen years to the existence of Zomato. They have been through the thick and thin with controversies, competition, conversations and more. Each time in the last 12 years, Zomato has come up redder than before. Their core business has diversified over time and so have the possibilities of social media interactions and creatives. However, their colour scheme and font face have been consistent over the years with food and faces making guest appearances on the feed from time to time.
The brand often plays around with humour and metaphors, garnering a social media following that may not be interested in their core products. They share updates and announce things that matter to them, big and small. The faces behind the brand have come grown into people who stand by their values, irrespective of consequences. They have even tried their hand at Original content!
Here's a walk down memory lane to some of their best moments.
Ghar Ka Khana
For Zomato, a food delivery app, to ask people to eat home-cooked food (before lockdown) was a surprising moment. It was noticed and leveraged by several brands as they took to Twitter to make their own ironic statements in response.
Guys, kabhi kabhi meethe mein mithai bhi kha lena chaiye.
— Havmor Ice Cream (@HavmorIceCreams) July 8, 2019
Guys, kabhi kabhi phone ki duniya se bhi bahar nikla karo.
— Croma (@cromaretail) July 9, 2019
Zomato Boy
Earlier this year, a video featuring Sonu, happy Zomato rider had gone viral. As a response, Zomato had changed their display picture. The moment was also leveraged by several brand and government authorities on social media, highlighting the powers of his infectious smile.
When you take ‘delivering smiles’ literally, #ZomatoBoy! #SmileDekeDekho and dil jeeto.
— Lay's India (@Lays_India) February 28, 2020
That smile when you spot a traffic policeman, but you haven't forgotten your helmet. #Happiness #ZomatoBoy pic.twitter.com/N5pPp9meu1
— पुणे शहर पोलीस (@PuneCityPolice) February 28, 2020
Chai Chai Chai!
Chai is one of the most recurring elements in the social media content of Zomato India. They often talk about chai and kickstart wholesome conversations, nudging people to share memories and express emotions around the beverage.
OOH... Whoops
OOH advertisements prominently featuring words that are colloquially considered abuses was a bold move by Zomato. One that was hailed and criticised in equal measure on social media. Ultimately, all communication related to the campaign was taken down.
Hey, while we didn't mean to, we can see why it can be offensive to people, and we apologize for it.
— Pankaj Chaddah (@pankajchaddah) November 30, 2017
We will take this ad down with immediate effect. cc @AksharPathak @prao24
#RideToFame
Zomato had run a campaign seeking their driver-partners to get creative and share their talents via short video recordings. The #RideToFame campaign was majorly run on TikTok. Some of the best entries were featured by the brand.
View this post on InstagramA post shared by Zomato India (@zomatoin) on
#OrderForMom
One of the most heart-touching campaigns run by Zomato was on the occasion of Mother's Day where they asked their users to #OrderForHer. The campaign was amplified using a short digital film.
View this post on InstagramA post shared by Zomato India (@zomatoin) on
#DontDrinkAndDrive
From time to time, Zomato puts up PSA messages. These are hard-hitting and humorous at the same time. Moreover, they have regional undertones and colloquial voice. One such creative was released to highlight the message: #DontDriveAndDrive.
View this post on InstagramDon't let the magic moments turn into tragic moments. #DontDrinkAndDrive
A post shared by Zomato India (@zomatoin) on
Zomato Premier League
Cricket is a key topic for a brand to leverage in India. Along with putting up several creatives from time to time linking food and cricket, Zomato has also successfully run a Zomato Premier League, keeping followers hooked.
View this post on InstagramComment with the number of matches you've correctly predicted. #ZPL ?
A post shared by Zomato India (@zomatoin) on
View this post on InstagramWhich one are you rooting for? Like for KXIP, comment for DD! #DDvKXIP #IPL2018 #IPL11
A post shared by Zomato India (@zomatoin) on
Also Read: 6 Reasons Why I Hate Zomato’s Social Media Content
Popular fiction
Zomato regularly takes inspiration from popular fiction to create content for social media. Two such posts that stood out in the flood of topicals were around Gully Boy and CID.
We're here!
Every time Zomato extends operations to a new city, they create a wholesome post to announce the same. These either feature a food element of one that depicts the city. Often, it's a cross between both.
View this post on InstagramKanpur, now you can order online on Zomato and let the food come to you.?
A post shared by Zomato India (@zomatoin) on
View this post on InstagramA post shared by Zomato India (@zomatoin) on
View this post on InstagramJalandhar, we’re delivering in your city! Now sit back and order food online. ?
A post shared by Zomato India (@zomatoin) on
Extending a helping hand
Amidst trying times, Zomato has regularly stepped up to leverage its network and reach to do good and facilitate others to help. Recently, they have been running the #FeedTheDailyWager campaign to support migrant workers and others affected by the pandemic.
Reliable supply of meals to ensure more of us stay indoors and stay safe.
— Feeding India (@FeedingIndia) April 7, 2020
Some pictures from our distribution in Bhopal. #InThisTogether #IndiaFightsCornona #FeedtheDailyWager pic.twitter.com/SGDAp1lFvo
Quirky announcements
To highlight the results of 2019 Indian Elections, Zomato had come up with one of the quirkiest creative. With a quirky wordplay on the winning party's name, they were able to cut through the clutter.
Happy birthday, Zomato. May you keep creating awesome social media creatives that make consumers say — your team deserves a raise!