Instagram is testing a new feature that will notify users in their Activity Feed when the platform experiences an outage or technical issue, and when it is resolved. The platform also launched an Account Status feature.
Instagram spoke about two new features to help give people more information about Instagram outages and their account status, directly in the app.
Instagram is testing a new feature that will notify users in their Activity Feed when the platform experiences an outage or technical issue, and when it is resolved. Users won’t receive a notification every single time there is an outage, but when users are confused and looking for answers, Instagram will determine if something like this could help make things clearer. This test will run in the US and go on for the next few months.
Last year Instagram introduced Support Requests to give users more information about anything they previously reported on the platform – posts, comments, profiles – and to let users know if anything they posted went against the Community Guidelines.
Instagram has now introduced a new feature ‘Account Status’ which will make it easier to know if there are any issues with any user’s account. Instagram will let the users know whether their account is at risk of being disabled. In the near future, the platform plans to add more information to this tool, giving people a better sense of how their content is being distributed and recommended across different parts of the platform.
If a user thinks that their account has been disabled without any legitimate reason then, they can appeal by hitting “Request a Review” directly from their Account Status.