Vidya Balan becomes Federal Bank’s first brand ambassador

Federal Bank has appointed actress Vidya Balan as its first-ever brand ambassador. The announcement took place at a ceremony in Mumbai, where K.V.S. Manian, Managing Director and CEO of Federal Bank, presented Balan with a commemorative memento.  

The partnership marks a step in the bank’s broader efforts to strengthen its brand identity. In a recent analyst meet, the bank's leadership outlined its strategic focus, with brand transformation highlighted as a key priority.

M V S Murthy, Chief Marketing Officer of the Bank said, "We are super-stoked to have Ms. Vidya Balan champion Federal Bank. She is versatile, appeals across demographics and gender, has a pan-India fan following, and is multi-faceted. An actor's actor, she becomes the character on camera while continuing to charm us in her interpersonal interactions off-screen. Her preparation, desire to understand nuances, and consideration of various scenarios all contribute to her ability to bring out the essence of every role she plays. We have experienced this as we sought to bring her on board. At Federal Bank, too, empathy is our segue to understanding and servicing our customers. It’s a universal trait that transcends geographies, generations, and customer demographics. Our NPS scores and Peer Comparison in the Nielsen studies, clearly indicate the stripes we have earned by being a Human at The Core, Digital at The ForeTM Franchise. Much like Vidya, we too make light of our chores and celebrate the wins created through the collective effort of our teams. I am sure Vidya will power prosperity for everyone associated with Federal Bank. Character, Culture and Customers are how we celebrate ourselves and the Brand."

Vidya Balan expressed her enthusiasm about the partnership and said, "Being an ambassador for varied Brands in the country, I believe we are telling the India Story to the World. And Federal Bank, makes the cut, in terms of powering our economy from down South to up North. They have a very broad brush when it comes to having a generationally loyal franchise, being the leading employer for Women in the country, creating a work culture where people stay and contribute to all round growth. I am deeply appreciative of their efforts in supporting communities and causes, while continuing to build a very robust business. I genuinely sense the vibe when Federal Bankers tell me that they are Human at the Core, Digital to the Fore TM. Looking forward to a very exciting ‘Rishta’ with Federal Bank.”