New Update
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Almost everyone who uses Social Media Platforms / chats / BBMs or uses Whatsapp on regular basis will be very familiar to this commonly used three letter acronym “LOL”
When we started using Internet it took us a while to understand and realize what “lol” “brb” “ttyl” etc stood for. Over a period of time a new online dictionary has been formed. However, even today a lot of people don’t really know what “ttyl” means.
Grammar & English language has been KEELED literally & now people have started adapting the casual text language approach even in the emails.
I recently had a conversation with a friend who is launching a Niche Brand very soon. He was very particular about the kind of person he wants to hire for his brand's Social Media Marketing. He mentioned it quite strongly that he will not tolerate usage of “text lingo” on his Page.
Some of the facts that he pointed out about some Brand Pages were not surprising at all as I have noticed them myself.
For example some of the Social Media people make a lot of spelling mistakes & grammatical errors when they post content on Brand pages. While others literally copy content off an international page (similar category) & then paste on their Page. Is doing this right?
According to you, what kind of approach should a Brand adopt? The Casual one or the Formal approach? Which connects better with the online consumers?