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Twitter now let's you appeal an account suspension or locked account from within the app

Paawan Sunam

03 Apr 2019 00:00 IST

Updated On 03 Apr 2019 06:47 IST

New Update

Twitter has launched a new feature for users being banned from the platform that would allow them to make an appeal from within the app.

Previously, banned users would have to go through an online form to make an appeal, where you'd have to describe the problem and explain why are you facing this issue along with submitting contact details.

The new feature would now let you appeal the decision from within the app. The process of making the appeal involves removing the tweet that violated the rules. Next, Twitter would provide a clarification, as to why the tweet lead to account suspension or lockout. You can then go ahead and explain the context of the tweet.

We move quickly to enforce our rules, but sometimes we don’t have the full context and can make mistakes.

To fix that, we added a way for people to appeal our decision in the app and have been able to get back to people 60% faster than before. pic.twitter.com/0BWBnff9lt
— Twitter Safety (@TwitterSafety) April 2, 2019

Also Read:Twitter improves reporting options for tweets sharing personal information

Twitter would take a decision on providing you access to your account after
reviewing your appeal.

Account suspensions or lock-outs can be for various reasons like spam, sending threats, impersonating accounts, hate speech and a lot more.

In the announcement of the feature, it was mentioned that sometimes they don't have the full context and can make mistakes and therefore they have come up with this feature. They also claim, they are able to get bak to people 60% faster than before.

suspension access account context Clarification issue Online rules form spam contact users Twitter threats online form lockout contact details appeal account suspension feature details Accounts platform Tweet App announcement hate-speech