[Video Interview] Rishi Pipariaya, Aviva India, on Handling Customer Service on Social Media

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Rishi Piparaiya Customer Service on Social Media

Today, social media has become the most popular channel for people to share their queries and complaints with brands. In such a scenario, social media platforms are all the more crucial for brands in the service sector.

In this interview, Rishi Piparaiya, Aviva India, informs us that they have a separate complaints handling department for quick response to the customers since the time of its inception.

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Social media Customer service Aviva India Video Interview Social media for brands Rishi Pipariaya