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CRM is an important function of social media. All marketers strive to accomplish this as a priority goal within their social media strategies.
In this video Raja Balasubramanian, VP-Marketing, MasterCard, talks in detail about the CRM channel on social media works.
This video has been supported by our Digital Partners, Golden Phoenix.
To sponsor the series or to become a video partner drop us a mail through our contact form. You can also let us know if you want your brand to get interviewed.