Even before the IPL got suspended, what was the sentiment around it? Was the raging pandemic a mood dampener? Red Lab, along with IIHB has been tracking viewer or audience sentiment around the sporting extravaganza for some weeks now.
The Indian Institute of Human Brands (IIHB) and the Rediffusion Consumer Lab ( Red Lab) started a small consumer survey on 17 & 18 April, reaching out to 482 respondents (M=271, F=211) around IPL 2021.
The same questions were asked to the same respondents the next week on 24 & 25 April. There was a 22% drop rate of respondents ‘not available’ or ‘not contactable’ from the previous week. A third round of the same questions was administered on 1 & 2 May, with the drop-out rate down 18% of the original sample.
Should the IPL have been played at all this year?
The sentiment started pretty positively at 81% saying ‘yes, 14% saying ‘no’, and the rest ‘maybe/don’t know’ in Week 1.
By Week 2, it was 75% ‘yes’, 21% ‘no’ and balance undecided.
Week 3 saw a big plunge with only 58% still saying ‘yes’. ‘No’ was up to 37%, the numbers nearly doubling. It seems the grim reality of the pandemic upsurge across India was ﬁnally catching up with India’s biggest sports entertainment show!
Given the pandemic, should the IPL have been played overseas again?
In Week 1, 22% said ‘yes’, 18% said ‘no’. Rest didn’t care.
In Week 2, 27% said ‘yes’, 22% said ‘no’.
In Week 3, 42% said ‘yes’, 14% said ‘no’.
Do you think watching IPL every evening provides an escape from all the pain, grief and death all around?
An overwhelming majority in Week 1 said ‘yes’; at 86%. Dipped by Week 2 to 78%. The sharp dip in Week 3 to 62%. The majority would still want to continue to see the IPL. But maybe true sentiment or anti-sentiment calibration needs to go beyond quantitative numbers … the 33% fall in three weeks is a more eloquent indicator of the mood.
Are you watching more/less/same of the IPL as last year?
In Week 1 itself, 27% respondents said they were watching less of the League. This had climbed to 32% in Week 2. By Week 3 there were 38% who said they were watching less of the IPL.
Do you remember ads and celebrities from the IPL telecast?
Ad recall for the IPL remained exceedingly good. So was the recall of celebrities. IIHB last week separately published a report on Brand & Celebrity Recall at the IPL. MS Dhoni and Ranveer Singh topped the recall.
Given the current mood, do the ads on IPL attract you? Would you buy the brands being sold?
The biggest dip in the entire survey was noticed in response to this subject.
84% respondents said they loved the ads and would buy the brands in Week 1. Support remained nearly constant at 79%. But plummeted in Week 3 to just 52%, a notch above the half way mark.
If IPL were to be cancelled, would you miss the game?
This question was asked all three weeks, and much before the announcement of the suspension.
81% had said ‘yes’ in Week 1. Dropped to 72% in Week 2. Actually dipped to 49% in Week 3. Viewers were starting to get wary of the IPL.
“Consumers are very perceptive. They are also very sensitive. Somehow there was growing discontent with the IPL … it was seen to be an extravaganza of greed … so much death and devastation all around but fat cat players romping around hitting sixes. Not a single black band of sympathy or support… that may have reduced the anti-sentiment somewhat”, says Dr. Sandeep Goyal, Chief Mentor of IIHB.
“Sentiment analysis always gives you early warning signals”, adds Navonil Chatterjee who heads the recently set up Rediffusion Consumer Lab (Red Lab). “It is then for you to pick up the signals and either act on them or ignore them.”
View the full report here: