Report on Social Media Complaints for Telecom, Banking, Airlines and F&B Sectors
Along with Social Media’s growth, in terms of use in branding and promotion, it is advisable for brands to use social media for customer support as well. We always talk about how brands should use social media to solving customer complaints, and how important social media is for customer support. But today, instead of bringing you the brand’s perspective, we show you the customer’s side of things.
Here is Research by Simplify 360 on Social media complaints that customers have for the Telecom, Banking, Airlines and Food and Beverages sector:
You may also like:
Opinion: Could COVID-19 help digital marketing grow?
Impact of social media on human behaviour
Inorbit Mall's Pink Power takes over social media for their third edition
Flashback to 11 of the most memorable IPL campaigns by brands
The Proof of the Pudding – A content marketer’s rant
Delhi Politics gets Memefied: AAP, BJP, and Congress play the troll game