Facebook is introducing a Community Manager eLearning Program, a guide to community management, from building a community, to fostering it, till analyzing it.
The Community Manager eLearning Program by Facebook is a series of free online courses, designed and organized for community managers, nonprofits, NGOs, agencies, brands, and educators, and students pursuing community management.
Establishing A Community
Building an online community, with objectives and principles.
Best practices for managing audiences, building a brand, supporting the team and nurturing partnerships, and developing efficient operational workflows.
Organizing strategic content
Serving relevant content, and tracking trends, and planning activities.
Engaging and moderating a community
Understanding the onboarding process, community operations, member-to-member connections, engagement tactics, community standards and terms of service, and handling crises and conflicts.
Content performance, feedback collection, data reporting, and sustainability.
Users can also filter the courses to choose from according to duration and difficulty. You can access the courses here.
In another news, Facebook has added filters to Search in Ad Library by when they were ‘active’ (delivering impressions), making it easier for users to search ads between a specific date range, their status (such as ‘active’), regions, or a combination of all available filters.