Brands extend help to people stranded in Mumbai rains


History was repeated, as Mumbai experienced torrential rains similar to the dreaded 2005 flood on August 29. The streets were flooded and people were left stranded on the roads and in their offices as all modes of commute had grinded to a halt with Mumbai Rains. The lifeline of Mumbai- the local trains services were disrupted since noon, so where the other modes and people desperately tried to find ways to reach a safe zone.

Like always, Mumbaikars showed their true spirit, by offering each other help and support in times like these. A lot of brands, across categories like Ola, Oyo, redBus, Treebo Hotels, Jet Airways, The Bombay Canteen and few offices even extended their help to people stranded in the Mumbai Rains. From offering free hotel stay to waiving off cancellation and rescheduling charges, brands showed their human side in this moment of panic.

Ola:

Cab service provider Ola offered free shuttle service to help people stuck in the flood. Today as well, Ola has suspended their peak pricing and Ola Share rides are free to help people reach home safely.

OLA - Mumbai

redBus:

redBus asked those stranded to call their number so that they could arrange a free stay in the nearest hotel.

redBus - MumbaiRains

Treebo Hotels:

Treebo also asked those stranded in the rains to head to the nearest Treebo Hotel and stay for free.

Treebo Hotels - MumbaiRains

OYO:

Oyo Rooms provided free shelter at select hotels and guided people to the nearest shelter.

Oyo Mumbai Rains

Yatra:

Yatra waived their cancellation and rescheduling charges for both hotels and flights to and from Mumbai on account of heavy rains.

Yatra Mumbai Rains

Jet Airways:

Jet Airways waived off penalties for date/flight change, refund, and no-show on confirmed tickets. The airline constantly communicated on Twitter with the passengers any information related to cancellation or rescheduling of flights on account of the heavy rains.

Jet Airways - Mumbai Rains

The Bombay Canteen:

For those stuck in Lower Parel, Bombay Canteen offered tea, working WiFi and of-course warm hospitality.

The Bombay canteen - Mumbai Rains

Chimp&z Inc:

The agency offered people stranded in Lower Parel to come to their office and enticed them with electricity, wi-fi, PS4 and Maggi

Chimp&z inc Mumbai Rains

People appreciated the efforts taken by these brands and thanked them for helping them in this moment of crisis.

Twitteratis Mumbai Rains Twitteratis Mumbai Rains Twitteratis Mumbai Rains

Write to us in the comments section below or email us at [email protected] if you came across any brand who offered people help during the Mumbai rains.


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Sarmistha Neogy
Sarmistha has over 7 years of experience in the field of journalism. She has covered beats like business, media, advertising and digital over the years. Started her career with Business Standard and has also worked with trade media portals like BestMediaInfo and Exchange4media.com. She is fond of diary writing and loves to pen down her thoughts in it. Sarmistha is an alumna of the prestigious Presidency College, Kolkata and Indian Institute of Mass Communication, Dhenkanal.