Vivek Srivatsa on Tiago NRG's launch strategy across Social Media Platforms

Sneha Yadav
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Tata Motors recently announced the launch of it’s newest addition to the passenger vehicle family – The Tiago NRG. The Head Marketing of Passenger Vehicles at Tata Motors, Vivek Srivatsa shares some interesting insights on the brand's social media strategy and more. 

Keeping the growing aspirations of customers in mind, Tata Motors has extended the Tiago brand with an all-new SUV inspired vehicle, positioned as the ‘Urban Toughroader’. With its class leading design and technology, the Tiago NRG will make an entirely new style statement.

Commenting on the introduction of a yet another class defining product, Mr. Guenter Butschek, CEO and MD, Tata Motors said– "In line with our brand promise ‘Connecting Aspirations’, we want to be in sync with the growing trend of bringing to market more SUV like vehicles. To meet this aspiration, we have launched today, the Tiago NRG as our ‘Urban Toughroader’. With this launch, we are extending the Tiago brand and increasing our presence by entering into newer segments and tapping new sets of buyers. This launch is a step towards our Turnaround 2.0 journey, as we continue to focus on ‘winning sustainably’ in the PV business. We are confident that our customers will appreciate the Tiago NRG just like the Tiago hatchback.”

Pre-launch buzz on social media

As the company went live with the official launch of Tata Tiago NRG on Facebook and Twitter, a lot of awareness about it's coming was also created on social media.



Also Read: #MakeEverydayBrighter: How IKEA planned their Indian entry!


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The Active Interiors of the Tiago NRG with exciting Canyon Orange Accents, charge up your senses, leaving you with #NRGToDoMore. Click here to know more: . . #TiagoNRG #TataTiago

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The need gap that Tata Tiago NRG aims to fill

Increasingly there’s a need for the customers to get more from the car and the city comes with so many challenges- bad rods, flood, etc. There is an inherent intimation of a traditional hatch by in where all you can take it. With Tiago NRG, the company aims to are open up the possibility of the car usage much more and is targeted at a customer with very active lifestyle who demand more from their car, enjoy long drives and go beyond the roads of the country. 

Vivek-B Srivatsa, Head- Marketing, Passenger Cars at Tata Motors also mentions that the brand will have ATL and digital campaign in the coming week. OMD is the digital media buying agency on board while WatConsult works on the creatives.  As far as media promotions are concerned Tata Motors will go quite traditional this time as they target 600 cities across the country.  The marketing mix includes heavy promotions on Television,  mainline daily and on digital.

Leveraging social media

Srivatsa stresses that the company has a big play on Twitter, Youtube and Facebook. "So we do believe that these digital platforms give us the required reach and at the same time we can focus on our TG as well. They give us a lot of data which enables us to focus on the kind of TG we want to go to. Facebook and Youtube get you to reach and really spread wide. Twitter is slightly different, we have to be very conversational and precise- great content which is interesting. The fourth social media platform that we are really focusing on is Instagram where we have a very differentiated presence with a few brands. What’s unique about our Instagram pages is that most of the content is developed by users. So our owners post content on Instagram pages and we strongly believe that on Instagram it has to be UGC and not from the company side. So each social platform has complete different strategy," adds Srivats

The company will be reaching out to influencers on Instagram for further promotions. 

"We don't go with a fixed ratio. It depends on the type of car we launch. It depends on the what is the message we want to communicate with the product in hand also taking into consideration the time of the year. So it’s a very campaign specific decision that is taken," shared Srivatsa on the brand's digital media spends. 


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