Social Business

Samosa Snippets

Meesho CEO on growing social commerce from local shops to 9 Mn digital entrepreneurs

By Paawan Sunam

Jun 22, 2021 14:00 IST logo

5 Min read

Steps to set up a Social Media Command Centre in India

Advice to Organizations Planning to go Social

By Gautam Ghosh

May 22, 2014 04:13 IST logo

2 Min read

Telecom Industry

How the Indian Telecom Industry is Using Social Media for Customer Support

By Apeksha Harihar

Oct 17, 2013 10:40 IST logo

8 Min read

Banks and insurance

How BFSI Brands Are Using Social Media for Customer Support

By Apeksha Harihar

Sep 17, 2013 13:40 IST logo

8 Min read

Ecommerce customer support

How Ecommerce Brands Are Using Social Media for Customer Support

By Apeksha Harihar

Sep 05, 2013 10:49 IST logo

8 Min read

How to Be Effective at Customer Support on Social Media

How to Be Effective at Customer Support on Social Media

By Sowmya Sivashanmugam

Aug 19, 2013 11:16 IST logo

7 Min read

Why Brands Should Use Social Media for Customer Support

Why Brands Should Use Social Media for Customer Support

By Sowmya Sivashanmugam

Jul 30, 2013 13:00 IST logo

6 Min read

Does Your Business Have a Social Media Policy?

Does Your Business Have a Social Media Policy?

By Umang Detroja

Jul 28, 2012 04:45 IST logo

3 Min read

1, 2, 3, 4, 5 Social Media Predictions For Indian Music Businesses

1, 2, 3, 4, 5 Social Media Predictions For Indian Music Businesses

By Jason Menezes

Feb 22, 2012 05:00 IST logo

2 Min read

Lessons in Customer Relationships

Lessons in Customer Relationships

By Annkur P Agarwal

Feb 09, 2012 04:43 IST logo

2 Min read