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Social Media for Customer Support
Interview: In 2019 we will roll out the rebuild of our Android platform: Radhika Kakkar, Snap Inc
Feb 6, 2019
Social customer service trends you need to look out for
Jan 2, 2018
Advice to Organizations Planning to go Social
May 22, 2014
How the Indian Telecom Industry is Using Social Media for Customer Support
Oct 17, 2013
How BFSI Brands Are Using Social Media for Customer Support
Sep 17, 2013
How Ecommerce Brands Are Using Social Media for Customer Support
Sep 5, 2013
How to Be Effective at Customer Support on Social Media
Aug 19, 2013
Why Brands Should Use Social Media for Customer Support
Jul 30, 2013
Does Your Business Have a Social Media Policy?
Jul 28, 2012
1, 2, 3, 4, 5 Social Media Predictions For Indian Music Businesses
Feb 22, 2012
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Campaign Reviews
INDIAN SOCIAL MEDIA
Gaana goes influencer-first to promote UGC feature, HotShots
Jul 10, 2020
Influencer Marketing takeaways from the Lockdown period
Jul 9, 2020
Understanding content diversification across social media platforms
Jul 8, 2020
Indian tourism bodies keep up the momentum on social media
Jul 7, 2020
In-depth: How TikTok ban impacts marketing plans?
Jul 7, 2020
WhatsApp rolls out global brand campaign in India – It’s Between You
Jul 6, 2020
[Download] How to understand & harness the power of Brand Love?
Jul 3, 2020
Three months in, A&M agencies adjust to Work from Home
Jun 29, 2020
Flipkart’s #AaoPhirPakdeRaftaar motivates sellers in India
Jun 26, 2020
10 Books to help expand your understanding of social media dynamics in India
Jun 22, 2020
Social Media: The interactive extension of Kids channels
Jun 18, 2020
Episode 1: #TheSocialCMO ft. Arvind R P, McDonald’s India
Jun 17, 2020
