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Customer service

Editor’s Note – November 2014

Nov 13, 2014

Customer Service and Social Media: Tools, Analytical Wealth and Brand Perception Decoded

Nov 10, 2014

Flipkart Fiasco: Why do Brands need Social CRM?

Oct 9, 2014

FruitBowl Digital Wins the Digital Mandate for Mumbai Metro

Sep 6, 2014
customer service shopping bag retail cart

[Video Interview] Amar Thomas, Blackberry India, on Customer Service over Social Media

Aug 18, 2014
Rishi Piparaiya Customer Service on Social Media

[Video Interview] Rishi Pipariaya, Aviva India, on Handling Customer Service on Social Media

Jul 21, 2014
Deepali Naair

[Video Interview] Deepali Naair, Mahindra Holidays, on Why Social Media is Important to them

May 17, 2014
Hangouts

Inviting Brand Managers for a Private Social Media Hangout Session with Aditya Pawan, National Digital Manager Red Bull

Mar 19, 2014
Social Media Strategy Review of Retail Brands

Social Media Strategy Review: Retail Brands

Feb 28, 2014

[Interview] Understanding Intel India’s Social Media Strategy with Mr. Sandeep Aurora – Director, Marketing, Intel South Asia

Feb 3, 2014
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SMLive Season 6

INDIAN SOCIAL MEDIA

Data-driven marketing strategies will certainly take center stage: Anita Kotwani, Carat India

Jun 28, 2022

JioMart’s Father’s Day film narrates a story of warmth & love

Jun 18, 2022

Creation on LinkedIn is about building active communities: Pooja Chhabria, LinkedIn

Jun 16, 2022

IPL Media Rights Owners announced; Disney Star bags TV Rights & Viacom18 owns digital media

Jun 14, 2022

Sanjeev Jasani, Cheil India on digital ad spends, the cookie-less future & more…

Jun 7, 2022

Layer’r shot ad: (ASCI) invokes Suspended Pending Investigation

Jun 4, 2022

Nestlé India’s MUNCH hosts meet & greet between fans and cricket players in the Metaverse

Jun 1, 2022

GroupM and Wunderman Thompson along with Amazon Ads launch ‘content strategies for the new age digital consumer’ playbook

Jun 1, 2022

IPL 15 saw 80 brands over 39 categories: TAM Data

May 30, 2022

Expert Speak: The rise of Creator Collectives

May 24, 2022

TAM Report IPL 15: 8% growth in the share of Celebrity endorsed ads over IPL 14

May 20, 2022

A look at Howzat’s Bollywood oriented IPL campaign

May 20, 2022
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