Customer service

messenger marketing infographic

#Infographic: Why Chatbot needs to be a part of your media mix

By Social Samosa

Jun 11, 2019 02:39 IST logo

1 Min read

social media marketing for ecommerce

How far can Social Media take your E-commerce sales?

By Social Samosa

May 30, 2019 07:35 IST logo

5 Min read

Industry Updates

Kotak Securities partners with CogMat to support their Customer Outreach

By Social Samosa

Dec 07, 2018 02:10 IST logo

1 Min read

Twitter shared private conversations with developers due to a bug

By Paawan Sunam

Sep 24, 2018 07:29 IST logo

2 Min read

guide to social media customer care

A 10 step guide to social media customer care

By Social Samosa

Apr 21, 2017 08:30 IST logo

1 Min read

HDFC introduces OnChat - Messenger Chatbot for improved customer service

HDFC introduces OnChat - Messenger Chatbot for improved customer service

By Mohammad Kanchwala

Jan 05, 2017 10:16 IST logo

2 Min read

Twitter to improve customer service through DMs

Twitter to improve customer service through DMs

By Mohammad Kanchwala

Nov 02, 2016 10:17 IST logo

2 Min read

87% of mass affluent in India are on Twitter

87% of mass affluent in India are on Twitter

By Social Samosa

Mar 21, 2016 06:02 IST logo

3 Min read

Hacks-for-Startup

Social media growth hacks for start-ups

By Ankita Sinha

Jan 19, 2016 12:24 IST logo

4 Min read

Digitizing your Brand

By Deep Sherchan

Feb 23, 2015 15:22 IST logo

2 Min read